FAQ’S
EVERYTHING YOU NEED TO KNOW
Whether you’re considering a private office, co-working space, virtual office or simply need somewhere professional to meet with clients, we’ve answered some of our most frequently asked questions below.
Can’t find what you’re looking for? Get in touch with our team or book a tour to see West End Professional Suites for yourself.
Q: Where are West End Professional Suites located?
A: West End Professional Suites is located at 671–677 Hunter Street, Newcastle West NSW 2302, conveniently positioned on Hunter Street and close to public transport, parking, cafés, shops and other professional services.
Q: What is included with a private office?
A: Our private offices are fully furnished and include the everyday services and facilities you need to work comfortably and professionally.
Your office package includes secure 24/7 building access, professional reception during business hours, secure fibre internet, daily mail services, 10 hours of meeting room or boardroom access per month, printing of up to 400 pages per month, twice-weekly office cleaning, and complimentary speciality coffee, tea and refreshments.
Q: How many people can your private offices accommodate?
A: Our private offices are approximately 11–12m² and are designed to comfortably accommodate one or two people, with a maximum occupancy of two people per office.
Q: Are the offices furnished?
A: Yes. Our private offices are fully furnished and ready for you to move in and start working.
Furniture varies slightly between suites but generally includes a workstation, ergonomic office chair, storage, visitor seating and other furnishings.
Q: What lease terms are available?
A: We offer flexible leasing options for our private offices, including month-to-month and 12-month agreements.
Our best pricing is available on 12-month leases, with alternative pricing available for month-to-month lease terms. Contact our team and we can discuss the option that best suits your business.
Q: Is there a security deposit?
A: Yes. Security deposits apply to our private office leases. The applicable deposit and any other commencement costs will be outlined in your lease agreement before you move in.
Q: Can I access my office after hours?
A: Yes. Private office tenants have secure 24/7 access to the building and their workspace.
The building is open to the public during reception hours, while after-hours access is restricted to authorised tenants.
Q: Can my clients visit me at my office?
A: Absolutely. Clients and visitors are welcome during business hours and can be greeted at reception on arrival.
If you need additional space for a meeting, you can also book one of our meeting rooms or boardroom.
Q: How do I book a meeting room?
A: Tenants can book our meeting rooms by speaking to reception or emailing enquiries@westendprofessionals.com.au.
Private office packages include 10 hours of meeting room or boardroom use per month.
Q: Can I hire a meeting room if I’m not a tenant?
A: Yes. Our meeting rooms and boardroom are available for external hire, subject to availability.
We have two four-person meeting rooms and a larger boardroom accommodating up to 12 people, with bookings available from two hours through to a full day.
Q: Can I receive mail and deliveries?
A: Yes. Our reception team can receive mail and deliveries on your behalf during business hours, so you don’t need to be in your office when they arrive.
Q: Is parking available?
A: A limited number of onsite car spaces may be available to tenants for an additional monthly fee.
There are also public parking options in the surrounding Newcastle West area. Please speak with our team about current onsite parking availability when enquiring about an office.
Q: What is a virtual office?
A: A Virtual Office gives your business a professional Newcastle West presence without requiring you to rent a physical office.
Our Virtual Office packages can include the use of our business address and mail services, with additional services such as meeting room access and signage available depending on your requirements.
Virtual Office packages do not include access to a private office or co-working space.
Q: How secure is the building?
A: Security is an important part of our workspace.
Tenant access is controlled through secure access fobs, with CCTV operating throughout common areas and a monitored building security system.
Q: Can I book a tour?
A: Absolutely — and we’d encourage it.
A tour is the best way to see our available offices, meeting spaces and shared facilities and determine which workspace best suits your business.
Contact our team to arrange a convenient time.